Documentation Center
Step-by-step Dhalinta AI Automation guides: connect your channels, set up the AI assistant and use the calendar, tickets and CRM.
Getting Started
Dhalinta AI Automation introduction: channels, chatbots and AI agents.
Chatbots & AI
Configuration, prompts and variables of AI agents.
Agent Tools
Features and external services the AI agent can use to provide richer responses and automated actions.
- The Dhalinta AI Automation calendar: complete guide
- Create and configure your first calendar
- What a calendar is and how the booking system works
- Manage resources and appointment types: activate, archive and restore
- Customize the public URL of your organization and calendars
- Manage your calendars: search, activate, deactivate and delete
Channels
- Channels: what’s available and how each one connects
- Meta channels: own credentials or guided connection, App Secret, expiry and alerts
- WhatsApp: connect your number and set it up
- Instagram: connect your account and set it up
- Messenger: connect your Facebook page
- Website chatbot: create, customise and install
Leads & sales
Capture, qualify and follow up your leads: leads board, AI qualification and notifications.
Voice Agents
Coming soon
Customer service
Tickets, notifications and your team's day-to-day with customers.